Public Information Regarding Coronavirus Disease 2019 (COVID-19)
Please use this page for updates and information concerning the COVID-19 Public Health Emergency, as well as resources that may help during this time.
It’s critical that everyone stays informed about the coronavirus (COVID-19) and what you can do to protect yourself from it and other illnesses.
The New Mexico Department of Health advises you to take the following preventive precautions:
Avoid close contact with people who are sick.
Take everyday preventive actions.
Clean your hands often.Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.
If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
To the extent possible, avoid touching high-touch surfaces in public places - elevator buttons, door handles, handrails, hand shaking with people, etc.
Use a tissue or your sleeve to cover your hand or finger if you must touch something. Wash your hands after touching surfaces in public places.
Avoid touching your face, nose, eyes, etc.
Clean and disinfect your home to remove germs: practice routine cleaning of frequently touched surfaces (for example: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks & cell phones).
Avoid crowds, especially in poorly ventilated spaces. Your risk of exposure to respiratory viruses like COVID-19 may increase in crowded, closed-in settings with little air circulation if there are people in the crowd who are sick.
Avoid all non-essential travel including plane trips and cruise ships.
If you have flu-like symptoms, stay at home and call the NMDOH Hot Line at 1-855-600-3453 and follow the prompts.
Click here for Screening & Testing Sites
For more information go to the following links: nmhealth.org/about/erd/ideb/ncov/www.cdc.gov/coronavirus/2019-ncov/about/index.html
If you have any questions, please be sure to speak with your health care provider and check out the Centers for Disease Control and Prevention website for more information.
Resources & Information
COVID-19 Vaccine Information
Did you know you can register for the COVID-19 Vaccine? If you are interested in registering for the vaccine, please click here.
COVID Screening & Testing Sites
If you have flu-like symptoms, stay at home and call the NMDOH Hot Line at 1-855-600-3453 and follow the prompts. Click here for Screening & Testing Sites.
Behavioral Health Support
NM Connect is a phone app providing free 24-hour crisis and non-crisis support and access to behavioral health professionals who can text or talk via phone with individuals needing a listening ear or referrals to longer-term support. Available for iPhone and Android.
Court Notice
In light of the present public health situation: The Supreme Court of New Mexico has ordered that all court interactions, hearings, and arraignments, where possible, will be conducted telephonically until further notice. The deadline to pay fines, fees, and court costs have been extended by an additional 30 days beyond their normal deadlines. This court extension has been extended through the end of May. Posted 2020.
Emergency Rental Assistance Program. The state of New Mexico will grant $170M of federal aid to New Mexicans for rental and utility assistance to households experiencing financial hardship due to the COVID-19 outbreak. Apply at renthelpnm.org. Posted April 19, 2021.
NM Gas Company - Suspends Penalties for Late or Missed Payments
The NM Gas Company has suspended disconnections for non-payment through April 6, 2020.
PNM has suspended electric service disconnections for nonpayment for residential and business customers, until further notice. Late fees will be waived for residential and business customers, effective immediately, until further notice. Collection and credit reporting for nonpayment have been suspended. Those recently disconnected for nonpayment will have their power restored without being assessed a re-connection fee.
PNM Residential & Business Customer Relief Programs
Residential customers may find more information about PNM’s customer relief programs at www.pnm.com/help, or www.pnm.com/ayuda (Spanish). PNM partnered with HELPNM and eligible residential customers with past due energy bills may apply via www.helpnm.com/pnm-covid-relief, or call 855-364-2950, Monday through Friday 7:30 a.m. – 6 p.m. The deadline to apply is December 31.Small business customers in arrears may also apply for funds in the form of a bill credit. The deadline to apply is December 31. More information about the business assistance can be found at www.pnm.com/help.
Water Utility Authority - Payment Assistance
The Water Utility Authority has suspended disconnections for non-payment will be until further notice.
Comcast is taking immediate steps to help connect low-income families to the Internet at home. New Internet Essentials customers will receive two free months of Internet service, which is available to all qualified low-income households for $9.95/month plus tax. Apply by April 30, 2020.
The State of New Mexico has compiled resources for individuals covering unemployment, food, housing, childcare, healthcare, senior services, and utilities.
The New Mexico Department of Workforce Solutions has information for employers and employees affected by COVID-19, including filing claims.
Village Facility Use Notice
The Hartnett Park Tennis and Racquetball Courts are open. Please refer to the posted signs on player tips and recommendations on how to play tennis safely using COVID Safe Practices. In addition, the restroom facilities are now open during park hours. Bathrooms will be cleaned once a day. Masks are required. We recommend one user at a time. Use at your own risk. Click here for more information on use of Village facilities during COVID-19.
In Times of Crisis - Shop Local: A note from Mayor Donald T. Lopez
In times of crisis, it’s very easy to feel a loss of control--over closures that affect you and your family, rearranged schedules, and other inconveniences.However, you still have control over the purchases you make and it is precisely this purchasing power that can be used to support our community. The Village of Los Ranchos has a number of businesses that would love to serve you. From world class restaurants to spas and galleries, these Village businesses need your support. Please go to our Destinations page to see all the things we offer in our amazing Village. Yours, Mayor Donald T. Lopez.
Declaration of Emergency in Response to COVID-19 - Effective April 15, 2020
Mayor Donald T. Lopez has issued a Declaration of Emergency in Response to COVID-19, effective April 15,2020. Please click here to view the statement.
APS Schools for Student Meal Pick-Ups
Grab & Go meals will be available to all school-age students under the age of 18 as of Monday, March 16, 2020.
These meals are free and are provided between 10:00 am and 1:00 pm Monday through Friday. Students must be present to receive a meal.
You may visit any school that is closest to you, not necessarily the school your child(ren) attends.
The APS schools in the North Valley area near/in Los Ranchos are:
Food Services for Seniors
New Mexico Aging & Long-Term Services Department
This department has information on grocery hours for seniors and contact information for a variety of services. If you are a senior in need of groceries and meals, call 1-800-432-2080.
North Valley Senior Center
The North Valley Senior Center is providing lunches to seniors by reservation.
If you are a senior or caring for a senior who needs a provided meal, please called (505) 761-4025 by 2:00 PM the day before the meal is needed. Leave a message with your name and the lunch will be available the next day at the front of the building.
They are located at 3825 4th Street NW, Albuquerque, NM 87107.
Raymond G. Sanchez Community Center
The Raymond G. Sanchez Community Center is providing lunches for seniors between 10:00 AM and 1:00 PM.
Please call (505) 468-7777 for more information on reserving a meal.
They are located at 9800 4th Street NW, Albuquerque, NM 87114.
Agriculture Resources
Village Agriculture Survey
What help do you need, how much, and when?
What help can you lend, how much, and when?
That's the roots of this survey in a nutshell
An initiative of the Village of Los Ranchos Agricultural Committee
Please fill out the survey to see how best we can help you. Thank You.
New Mexico Farmers Marketing Association
Growers with food available to sell can submit a form for assistance and see guidelines during COVID-19.
Contacts:
Michael Venticinque, Value Chain Coordinator
VCC@farmersmarketsnm.org | 505-448-2891 (cell
Denise Miller, Executive Director
NMFMAfarmersmarketsnm.org | dmiller@farmersmarketsnm.org
New Mexico First & Share New Mexico
Grant assistance and other resources are available at both New Mexico First and Share New Mexico websites.
New Mexico First Contacts:
Jonas Moya: jonas@nmfirst.org
Lilly Irvin-Vitela: 505-225-2140, ext. 6
Direct to Consumer
The New Mexico Department of Agriculture is connecting local producers to consumers. For those unable to attend a Growers’ Market or as a supplement to them, consider purchasing from one of the producers on this list.
Volunteer Opportunities
Food Pantries
New Mexico Association of Food Banks: nmfoodbanks.org
Growers' Markets & Distribution (in ABQ metro and surrounding areas)
Sarah Cobb: sarahwcobb@gmail.com